Privacy Policy

Last Updated: 8/26/2026

Radial Magnets, Inc. (“Radial Magnets,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard information when you visit radialmagnet.com, including our resource tools, calculators, request forms, and any related services (collectively, the “Site”).

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Submit a sample request, quote request, or Bulk RFQ form
• Contact us through a contact or inquiry form
• Download CAD files, technical guides, buyer’s guides, or compliance documents
• Sign up for email communications or newsletters
• Create an account or place an order on our Site
• Communicate with us by phone, email, or chat

This information may include your name, company name, job title, business email address, phone number, mailing address, and details about your project or application (e.g., part specifications, industry, quantities).

Information Collected Automatically

When you visit the Site, we and our service providers automatically collect certain information, including:

• IP address, browser type, device type, and operating system
• Pages viewed, time spent on pages, referring/exit URLs, and click activity
• Approximate geographic location (derived from IP address)
• Interactions with on-site tools such as our engineering calculators, magnet configurator, and product finder

This information is collected using cookies, pixels, tags, and similar tracking technologies, described further below.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, understand how visitors use it, and measure the effectiveness of our marketing. This includes:

• Google Ads — for conversion tracking and remarketing related to our paid search campaigns
• Microsoft Advertising (Bing Ads) — for conversion tracking and remarketing related to our paid search campaigns
• Analytics tools — to understand site traffic, tool usage, and content performance
• Click ID capture (GCLID/MSCLKID) — when you arrive from a Google or Microsoft ad, we may capture identifiers that let us associate a subsequent form submission (e.g., an RFQ or sample request) with that ad click, so we can measure which campaigns generate genuine sales inquiries

You can control cookies through your browser settings, and you can opt out of personalized advertising through tools such as Google Ads Settings and the Microsoft Advertising opt-out. Note that disabling cookies may affect the functionality of certain tools on the Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote requests, sample requests, RFQs, and general inquiries
• Process and fulfill orders
• Provide technical support and account service
• Send requested documents (CAD files, compliance/quality documentation, buyer’s guides)
• Communicate with you about products, promotions, and company updates (where permitted)
• Operate, maintain, and improve the Site and our tools
• Measure and improve the performance of our advertising campaigns
• Maintain records of customer and prospect relationships in our customer relationship management (CRM) system
• Comply with legal, regulatory, and contractual obligations (including quality and compliance recordkeeping relevant to our industries)

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as CRM and marketing platforms (e.g., HubSpot), advertising platforms (Google, Microsoft), website hosting, email delivery, and analytics providers — each bound by contract to use the information only to provide services to us
• Shipping and logistics partners, to fulfill and deliver orders
• Professional advisors, such as auditors, accountants, and legal counsel
• Regulatory or industry bodies, where required to satisfy compliance obligations tied to the industries we serve (e.g., automotive, medical device, defense/aerospace)
• Successors, in connection with a merger, acquisition, financing, or sale of assets
• Authorities, where required by law, subpoena, or legal process, or to protect our rights, property, or safety

5. Your Choices

• Marketing communications: You may opt out of promotional emails at any time by using the unsubscribe link included in those emails.
• Cookies: You may adjust your browser settings to refuse cookies or alert you when cookies are being used.
• Advertising opt-outs: See the Google and Microsoft opt-out links in Section 2 above.
• Do Not Track: Our Site does not currently respond to browser “Do Not Track” signals.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining business records, satisfying quality and regulatory recordkeeping obligations relevant to our industries, and complying with our legal obligations, resolving disputes, and enforcing agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you are located, you may have rights regarding your personal information, such as the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of the sale or sharing of personal information (Radial Magnets does not sell personal information)
• Request a copy of your information in a portable format

California residents: You may have additional rights under the California Consumer Privacy Act (CCPA), as amended. To exercise your rights, contact us using the information in Section 12.

Other jurisdictions: If you are located outside the United States, additional rights (such as those under the EU/UK GDPR) may apply. Contact us and we will address your request in accordance with applicable law.

We will not discriminate against you for exercising your privacy rights.

9. Children’s Privacy

The Site is intended for business and professional use and is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Third-Party Links

The Site may contain links to third-party websites (e.g., supplier certification bodies, shipping carriers). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. International Visitors

Radial Magnets is based in the United States, and information we collect is processed and stored in the United States. If you access the Site from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Material changes will be reflected on this page, and we encourage you to review it periodically.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Radial Magnets, Inc.
601 N Congress Ave. Suites 101 & 102
Delray Beach, FL 33445
Email: info@radialmagnets.com
Phone: 561-392-2103